How to solve PayPal problems

Use your billing name and address on the PayPal web site.

If you are paying with a credit or debit card on PayPal, enter the name and billing address associated with that card, even if you used a different name or address when registering. If it still does not work, your card might have PayPal payments blocked. Call the support phone number on your card for assistance.

Temporarily disable advertisement blockers, script blockers, and cookie blockers while registering.

These are known to cause problems with the PayPal purchase process.

Make sure your web browser is up to date.

PayPal requires the use of recent encryption technology. Please make sure your web browser is the latest version available. This will also help keep you safer in all your online activities.

Did you click the PayPal button and end up at the PayPal home page instead of seeing a PayPal purchase form?

If so, you have fallen victim to the infamous PayPal “third party cookies” bug. This is an old problem that can usually be fixed by making sure your web browser is up-to-date. If that still does not help, you can try temporarily changing your web browser settings to allow third-party cookies on your computer.

Internet Explorer Cookie Options
Internet Explorer Cookie Options

Safari Cookie Options
Safari Cookie Options

Firefox Cookie Options
Firefox Cookie Options

Chrome Cookie Options
Chrome Cookie Options

Opera Cookie Options
Opera Cookie Options

General information on enabling 3rd Party Cookies

  1. Open your web browser’s Options or Settings panel
  2. Look under the Privacy, Content or Advanced settings for Cookie options
  3. Checkmark “Allow 3rd Party Cookies” option if present, or…
    Clear the checkmark if a “Block 3rd Party Cookies” option is present, or…
    Clear the checkmark if a “Only from sites you navigate to” cookie option is present.

If you are still having issues and your 3rd party cookies are enabled, we recommend contacting PayPal to have your issue resolved. Please make sure you have written down the exact error message you are seeing while trying to make a payment via PayPal.